# Fork Pricing

Fork is one app for running an hourly-staff business: schedules, timecards and chat for the team; SOPs, a feed and learning that keep every shift consistent; orders to vendors and invoices to customers, even when they are not on Fork.

Ordering and selling are free. Team tools are priced per location, with unlimited employees. Every paid plan comes with a 30-day money-back guarantee. All prices are in USD.

## Plans

| Plan      | Price                | Billing                      | Summary                      |
| --------- | -------------------- | ---------------------------- | ---------------------------- |
| Free      | $0/mo                | Free forever, no card        | Ordering & selling           |
| Essential | $39/mo per location  | Monthly, per active location | For small teams starting out |
| Pro       | $79/mo per location  | Monthly, per active location | For growing teams            |
| Premium   | $129/mo per location | Monthly, per active location | Run every shift the same way |

- The subscription is company-wide: every active location is on the same plan, and you pay that plan's price once per active location per month.
- Every employee at a location is included. There are no per-user fees.
- Each plan includes everything in the plans before it.

## What each plan includes

### Free ($0/mo)

Order from your vendors, sell to your customers and get paid. No card, no clock.

- Order from unlimited vendors
- Standing orders & delivery schedules
- Sell & invoice your customers
- Get paid online by card or bank transfer
- Vendor & customer chat, with email bridge
- Delivery routes with proof of delivery
- Unlimited catalog items & locations

### Essential ($39/mo per location)

Schedules, timecards and chat for the team, on top of everything in Free.

- Everything in Free
- Drag-and-drop scheduling
- Open shifts, trades & availability
- Time off requests
- Timecards with kiosk & GPS clock-in
- Team chat by location and job
- Announcements with read receipts
- Hiring & public job board
- Stock counts & par levels
- Labor reports & Square sales sync
- Unlimited employees, roles & permissions

### Pro ($79/mo per location)

Paperless HR and an engaged team: onboarding, documents, recognitions and surveys.

- Everything in Essential
- Onboarding guides
- Employment forms (W-4, I-9)
- Employee documents & expiry alerts
- Custom forms
- Shared library
- Learn tab for the whole team
- Recognitions & badges
- Employee surveys

### Premium ($129/mo per location)

SOPs, training, policies, contracts and an AI assistant trained on your content.

- Everything in Pro
- SOPs: boards, procedures & checklists
- Temperature, waste & cash logs
- Training courses
- Policies & handbook acknowledgements
- Company FAQs
- Contracts & e-signatures
- Violations & termination records
- Events with RSVPs
- AI assistant
- Advanced reports
- Priority support

## Feature availability by plan

| Category       | Feature                                                | Free | Essential | Pro | Premium |
| -------------- | ------------------------------------------------------ | ---- | --------- | --- | ------- |
| Supply & sales | Order from vendors                                     | Yes  | Yes       | Yes | Yes     |
| Supply & sales | Standing orders                                        | Yes  | Yes       | Yes | Yes     |
| Supply & sales | Sell & deliver to customers                            | Yes  | Yes       | Yes | Yes     |
| Supply & sales | Invoices & online payments (Card and US bank transfer) | Yes  | Yes       | Yes | Yes     |
| Supply & sales | Delivery routes & proof of delivery                    | Yes  | Yes       | Yes | Yes     |
| Supply & sales | Vendor & customer chat (email bridge)                  | Yes  | Yes       | Yes | Yes     |
| Supply & sales | Stock counts & par levels                              | No   | Yes       | Yes | Yes     |
| Team           | Scheduling, open shifts & trades                       | No   | Yes       | Yes | Yes     |
| Team           | Time off requests & balances                           | No   | Yes       | Yes | Yes     |
| Team           | Timecards, kiosk & GPS clock-in                        | No   | Yes       | Yes | Yes     |
| Team           | Team chat                                              | No   | Yes       | Yes | Yes     |
| Team           | Announcements with read receipts                       | No   | Yes       | Yes | Yes     |
| Team           | Hiring & job board                                     | No   | Yes       | Yes | Yes     |
| Team           | Labor & attendance reports                             | No   | Yes       | Yes | Yes     |
| Team           | Sales vs. labor (Square sync)                          | No   | Yes       | Yes | Yes     |
| People & HR    | Onboarding guides                                      | No   | No        | Yes | Yes     |
| People & HR    | Employment forms (W-4, I-9)                            | No   | No        | Yes | Yes     |
| People & HR    | Employee documents & expiry alerts                     | No   | No        | Yes | Yes     |
| People & HR    | Custom forms                                           | No   | No        | Yes | Yes     |
| People & HR    | Contracts & e-signatures                               | No   | No        | No  | Yes     |
| People & HR    | Violations                                             | No   | No        | No  | Yes     |
| People & HR    | Termination records                                    | No   | No        | No  | Yes     |
| Feed & learn   | Recognitions & badges                                  | No   | No        | Yes | Yes     |
| Feed & learn   | Surveys                                                | No   | No        | Yes | Yes     |
| Feed & learn   | Shared library                                         | No   | No        | Yes | Yes     |
| Feed & learn   | Learn tab                                              | No   | No        | Yes | Yes     |
| Feed & learn   | Training courses                                       | No   | No        | No  | Yes     |
| Feed & learn   | Policies & acknowledgements                            | No   | No        | No  | Yes     |
| Feed & learn   | Company FAQs                                           | No   | No        | No  | Yes     |
| Feed & learn   | Events & RSVPs                                         | No   | No        | No  | Yes     |
| Feed & learn   | AI assistant                                           | No   | No        | No  | Yes     |
| Operations     | SOPs: boards, procedures & runs                        | No   | No        | No  | Yes     |
| Operations     | Checklists with photos & signatures                    | No   | No        | No  | Yes     |
| Operations     | Temperature, waste & cash logs                         | No   | No        | No  | Yes     |
| Operations     | Advanced & SOP reports                                 | No   | No        | No  | Yes     |

Reports unlock one by one: labor and purchasing reports on Essential, attendance and SOP reports on Premium. Vendor and customer chat is free on every plan.

## Billing

- Paid plans are billed monthly by credit or debit card through Stripe. There are no annual plans; email support@forkhr.com for annual invoicing.
- Money-back guarantee: cancel within 30 days of the first paid charge for a full refund. Once per company. Data is kept either way.
- Referrals: when a business you referred starts a paid plan, both companies receive 1 month of that location's plan price as credit, for up to 10 locations per referral. The referrer's credit is granted once the referred location has been active for 30 days.
- Upgrades take effect immediately; downgrades at the end of the current billing period.
- Cancelling keeps paid features until the end of the paid period, then the company moves to the Free plan with all its data.

## Fees on payments you collect from customers

- Free plan sellers can invoice customers and accept card and US bank payments through Stripe.
- When a customer pays online, Fork keeps a 0.5% platform fee on the pre-tax amount, and Stripe charges its processing fee.
- Invoices settled outside Fork carry no fee.
- Customers do not need a Fork account to pay: they use the emailed link or the QR code on the PDF invoice.

## FAQ

### Is there a free plan?

Yes. Ordering from vendors, selling to your customers, invoicing, online payments, vendor and customer chat and delivery routes are free, with unlimited vendors, customers, catalog items and locations. No card is needed to start.

### How does per-location pricing work?

Your company is on one plan. You pay that plan's price for each active location, every month, and every employee at those locations is included. Ten people or a hundred, the price is the same.

### Is there a free trial?

There is no time-limited trial. Start on the Free plan for as long as you like, and when you move to a paid plan you are covered by a 30-day money-back guarantee from your first charge: not for you, cancel within 30 days for a full refund and keep your data either way.

### Can I switch plans later?

Yes. Upgrade or downgrade anytime from your billing settings. Upgrades take effect right away; downgrades take effect at the end of the current billing period. Nothing you created is deleted when you move down.

### How does the referral program work?

Share your referral code. When a business you referred starts a paid plan, you both receive 1 month of that location's plan price as credit, for up to 10 locations per referral. Your credit is granted once their location has been active for 30 days.

### Are there fees on payments I collect from customers?

Only when a customer pays online. Fork keeps a 0.5% platform fee on the pre-tax amount and Stripe charges its card or bank processing fee. Invoices you settle outside Fork carry no fee at all.

### What payment methods do you accept for the subscription?

All major credit and debit cards, processed by Stripe. Billing is monthly. Email support@forkhr.com if you need annual invoicing.

### What happens if I cancel?

Your paid features stay on until the end of the period you paid for, then your company moves to the Free plan. Ordering and selling keep working and everything you set up is still there.

## Links

- Sign up: https://app.forkhr.com/register
- Pricing page (HTML): https://forkhr.com/pricing
- Products: https://forkhr.com/products
- iOS app: https://apps.apple.com/us/app/fork-hr-scheduling/id6754656709
- Android app: https://play.google.com/store/apps/details?id=com.forkhr.fork
- Support: support@forkhr.com
