Built for teams in
AI Assistant
An AI that actually knows your restaurant
Fork's AI is trained on your company's own content — FAQs, training courses, knowledge library, and policies. Not generic. Not hallucinating. Your knowledge, on demand.
Where do I find the opening checklist?
Your opening checklist is pinned in the Checklists section. It covers: unlock doors, check equipment temps, verify prep list, and stock front-of-house.
What temp should chicken reach?
Per your Food Safety Training: internal temperature must reach 165°F (74°C). Always verify with a calibrated thermometer before serving.
What's our protocol for a no-show?
Per company policy: 1. Attempt contact within 15 min. 2. Cover shift from available staff. 3. Log incident if unreachable after 1 hour. 4. Follow up next business day.
Trained on your content
AI indexes your FAQs, courses, and library automatically. No prompt engineering needed.
Role-aware responses
Owners, managers, and employees get answers matched to their role and permissions.
Smart escalation
When AI can't answer, it escalates to the right manager with full context attached.
Platform
Everything your team needs, nothing it doesn't
From AI-powered support to daily checklists — built to run consistently, compliantly, and efficiently.
AI Assistant
An AI trained on your SOPs, FAQs, training, and policies. Instant, role-aware answers for every employee, on every shift.
Scheduling
Drag-and-drop shift builder with availability, open shifts, shift swaps, and one-click publishing.
Time & Attendance
Terminal, mobile, and GPS clock-in. Real-time timesheets and payroll-ready exports.
Training & Courses
Full LMS with video, quizzes, certificates, and prerequisites. Train once, deploy to every location.
Checklists & SOPs
Opening, closing, cleaning, and prep checklists — assigned by location, tracked by shift.
HR & Onboarding
Paperless onboarding with W-4, I-9, e-signatures, document storage, and expiration tracking.
Incidents & Compliance
AI-assisted workplace incident reports, structured forms, evidence tracking, and secure records to reduce legal risk.
Violations & Terminations
Track employee policy violations, issue disciplinary actions, and manage terminations with a complete audit trail.
Maintenance Logs
Track equipment issues from report to resolution with priority levels, cost tracking, and audit trails.
Waste Control
Log waste in real time, track costs automatically, and use reports to find patterns and cut losses.
By the numbers
Saved per manager on scheduling and admin, every single week.
Based on average results reported by teams using Fork for 90+ days.
Faster employee onboarding with digital forms and checklists
Average annual savings per location on operational costs
Fewer repetitive questions with AI-powered answers
Features
Built for how you actually work
Every feature maps to a real operational need — from AI-powered answers to daily checklists.
AI that knows your business
- Trained on your FAQs, courses & library
- Role-aware responses for every position
- Escalates to managers when needed
- Gets smarter as you add content
- Works on web and mobile
Build schedules in minutes
- Drag-and-drop shift builder
- Employee availability & shift swaps
- Shift tasks, breaks & notes
- One-click schedule publishing
- Real-time timesheet tracking
Train once, deploy everywhere
- Courses with video, quizzes & certificates
- Role-based training assignments
- Completion tracking & prerequisites
- Knowledge library for SOPs & policies
- Content auto-indexed by AI
Run tighter daily operations
- Recurring checklists per location
- Maintenance tracking with cost logging
- Waste control with item catalogs
- Incident reports & violation tracking with AI
- Violation-to-termination workflow
How it works
Up and running in under an hour
Set up your team
Add your locations, invite team members, and configure roles and permissions. Takes about 10 minutes.
Build your first schedule
Drag and drop shifts, set availability windows, and publish — your team gets notified instantly.
Run your operations
Track time, manage documents, send updates, and keep your whole team in sync from one dashboard.